Everything it takes to answer, book, and sell on every call.
Fonivo is more than a voice that picks up. It understands the caller, does the work inside your systems, follows your rules, and reports back — in Greek and English, around the clock. Here's exactly what's under the hood.
Built to handle the whole call — not just the greeting.
Four pillars that turn a ringing phone into completed work: natural conversation, real actions, the knowledge and control to do it safely, and the reliability to do it every time.
Sounds human. Speaks your customer's language.
Conversations feel real because the voice is real-time and natural — and it meets every caller in Greek or English without a single setting.
Premium ElevenLabs voices
Lifelike, low-latency speech powered by ElevenLabs and frontier LLMs. Pick a voice and persona that matches your brand — warm, professional, or playful.
Greek & English, natively
Both languages are first-class. Fonivo understands accents and slang, and can switch language mid-call the moment the caller does — no menus, no 'press 2 for English'.
Real-time, interruptible conversation
Callers can talk over it, change their mind, and ask follow-ups. Fonivo handles barge-in and back-and-forth like a person, not a recording.
Custom voice & persona
Tune tone, pace, and personality per agent. Give your restaurant a different voice than your clinic — all from one account.
It doesn't read a script. It does the work.
Fonivo reaches into the software you already run and completes the task on the call — bookings, orders, lookups, and record updates included.
Books appointments & reservations
Checks live availability and creates bookings, appointments, and reservations straight into your calendar — then confirms by text.
Places orders & checks stock
Takes phone orders, sends payment links, checks stock, and answers 'where's my order?' by reading order status in real time.
Updates your CRM & ERP
Creates and updates customer records, logs intent, and writes outcomes back so your team picks up exactly where the call left off.
WooCommerce, Shopify, CRM, ERP & custom API
Out-of-the-box connectors for commerce, CRM, ERP, and scheduling — plus webhooks and a custom API for anything you've built in-house.
Knows your business. Stays inside your lines.
Give Fonivo your knowledge and your rules, and it answers accurately while never going off-script on the things that matter.
Knowledge base, grounded
Upload menus, pricing, policies, and FAQs. Fonivo answers from your content — and says it'll check rather than inventing an answer.
Guardrails & policies
Define what it can and can't say or do. Set refund limits, banned topics, and required disclosures so every call stays on-brand and compliant.
Human handoff rules
Decide exactly when to escalate — by topic, sentiment, or caller request — and warm-transfer to the right person with full context.
Per-agent configuration
Run multiple agents with their own voice, knowledge, connectors, and rules — one per location, brand, or department.
Always on. Always accountable.
Fonivo answers every call, every hour — and gives you a complete, exportable record of what was said and done.
24/7, never a busy signal
Nights, weekends, and the dinner rush — Fonivo answers in parallel, so no caller waits on hold and no call goes to voicemail.
Every call logged with transcripts
Full transcripts, the actions taken, and the outcome of each call — searchable, exportable, and ready for your audit trail.
Analytics & summaries
See call volume, resolution rate, and trends. Get a concise summary of each conversation delivered straight to your inbox or CRM.
EU data, by default
Calls are processed in the EU with a clear data trail. Enterprise adds a DPA, SSO, and a self-hosting option.
Run many agents. Control every detail.
One workspace for all your numbers — each agent with its own voice, knowledge, connectors, and rules.
Agents
+ New agentCalls today
47
↑ 12% vs yesterday
AI resolved
94%
↑ 3pp this week
Avg duration
2:41
— stable
Active now
3
↑ 1 since 5 min ago
Support Agent — El Greco
GR + EN · +30 210 555 0100
Bookings — Navarino Spa
GR only · +30 272 109 8000
Sales Agent — Attica Group
EN only · +1 415 555 0192
Inbound — Demo Account
GR + EN · +30 210 999 0001
- 0%
- of calls answered
- 0/7
- always on
- <0 min
- to go live
- 0
- languages, natively
See every feature working on your own calls.
Connect your number, train Fonivo on your business, and watch it answer, book, and sell — with a full transcript of every call.
Free 14-day trial · No credit card required